You can return the product for any reason within 30 days of receiving the device. Beyond this period, we cannot offer you a refund or exchange.
Returns must include the device in its original packaging, along with any all accessories, or documents. You are responsible for pre-paid return shipping charges, and assume all risk of loss or damage to product during transit to GeeFi. For your protection, we recommend that you use an insurable, traceable method of shipping.
There are some situations in which only a partial refund will be given. An item in ineligible for return if it is not in its original condition, has damage, or is missing parts that are not the result of GeeFi.
NOTE: We do not accept any return without either of the following: 1) The customer must contact the GeeFi Customer Experience Team to explain the reason for return and possible troubleshooting, and 2) the customer must initiate the return and obtain specific guidelines for the return—in advance.
When your return is received and inspected, we will send you an email to notify you that we have received your device, and confirm whether or not it is eligible for a refund. If so, then your refund will be processed within three weeks and a credit will be applied to your original method of payment.