GeeFi has a 30-day return policy. You can return the product for any reason within the 30-day period after you have received the device. If 30 days have passed since you received the device purchased on www.geefi.com, unfortunately we cannot offer you a refund or exchange.
Products must be packed in their original packaging, including all accessories, manuals, and documentation. You will be responsible for, and pre-pay, all return shipping charges and shall assume all risk of loss or damage to product while in transit to GeeFi. We recommend that you use a traceable method of shipping for your protection.
Please note that we do not accept any returns without i) the customer contacting GeeFi regarding the return, ii) the customer having received support from the Customer Experience Team, and iii) the customer receiving the guidelines for the return in advance.
There are certain situations where only partial refunds are granted (if applicable): Any item not in its original condition, is damaged, or missing parts for reasons not due to our error. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you if the item met the conditions for the full refund. If the return is approved, then your refund will be processed within the next two weeks, and a credit will be applied to your credit card or original method of payment, within 2-7 days.